ВЕРСИЯ 2026-10-13-V5
Personal data processing
Operator & contact
Индивидуальный предприниматель Сазонов Илья Владимирович. ИНН 890410296551 · ОГРНИП 325723200077157
Обращения об исправлении, доступе или удалении данных направляйте через support, in the “Data and deletion” category.
Заявки владельцев
Форма подключения сохраняет имя, телефон, email, роль, число квартир и источник перехода с согласия отправителя для ответа по заявке. Рекламная подписка автоматически не оформляется. Публичные деловые кандидаты и зарегистрированные владельцы учитываются раздельно.
Chat and payment information
Контактные сообщения, распознанные фильтром чата, отклоняются до сохранения; в журнале фиксируется попытка без текста сообщения. После подтверждения новой брони владельцем участники получают контакты для заселения в кабинетах. Для сверки оплаты сохраняются сумма счёта в RUB, курс, дата и идентификатор банковского поступления. Данные карты и банковские пароли не собираются.
What data is stored
For accounts: name, check-in phone number, email, secure password hash, backup code hash and session information. For listings: apartment specifications, prices, terms, photos and information supplied by the owner. For requests: the guest’s name, phone and email, dates, guest count, price, terms and status. For support: contact details, subject and conversation content.
Documents establishing the right to rent out the property are used for manual review and are not published in the catalogue. The owner who uploaded them and the administrator have access. Passwords and backup codes are not stored in plain text.
Why data is used
For signing in, recovering access, publishing listings, processing bookings, verifying documents, responding to requests and preventing abuse. Consent is recorded with its purpose and the version of the terms. A required service message does not constitute a subscription to marketing emails.
Who can access data
No booking commission. Advertisers pay for publication; guests pay the owner under agreed terms.
Technical storage and hosting are provided by the service infrastructure. When an email provider is connected, the recipient’s address and service email content are sent to it. Before commercial service begins, the operator must review the chosen infrastructure’s terms of use and the necessary data transfer requirements.
Retention and deletion
The operator will specify retention periods and the basis for them before commercial launch.
You can export your own data from your account. Requests for correction or deletion can be submitted through support. Before fulfilling a request, the administrator checks the applicant’s identity and any outstanding obligations.
Sessions and browser settings
Sign-in uses a secure session cookie. Changing or resetting a password ends previous sessions. Recovery links are single-use and expire. An account is not required to browse the catalogue.
Selected dates and up to six favourite apartments are saved in the browser. They can be removed by clearing site data. Analytics stores aggregate daily action counts without names, emails, form contents or IP addresses. A temporary IP hash is used separately for rate limiting. Private backups may contain account, listing, booking and support request data; the operator must include backups in its retention procedure.
Passport and selfie verification
Once Veriff is connected, verification will take place on the provider’s secure page: passport, face matching and liveness check, without a video call. OwnerSea stores the verification identifier, role, consent, result and date; passport copies, selfies and biometric templates are not uploaded to the OwnerSea database. The result does not establish the right to rent out an apartment.
The provider is not connected yet. Before enabling it, the operator will publish the provider’s retention periods, data transfer terms, processing location and deletion procedure. Consent to verification is requested separately; contact support with data questions.
Access control
Кабинеты, документы и обращения проверяются на сервере. Чувствительные ответы не должны кэшироваться. При проблеме с доступом используйте account recovery или поддержку.